JM Bullion Review: Legit Gold and Silver or Scam {2024}

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Last Updated: November 16, 2023

In the world of precious metals investing, JM Bullion has emerged as a significant player. With the increasing interest in diversifying investment portfolios, many are turning to precious metals as a hedge against economic downturns.

This review delves deep into JM Bullion, offering insights into its offerings, reputation, and more.

Whether you’re a seasoned investor or a newbie, this review will provide you with all the information you need about JM Bullion.

JM Bullion Quick Highlights

  • Reputable Dealer: Recognized as one of the top online precious metals dealers in the industry.
  • Diverse Offerings: From gold and silver to platinum and palladium, JM Bullion offers a wide range of products.
  • Transparent Pricing: JM Bullion is known for its competitive pricing and transparent fee structure.

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What is JM Bullion?

the JM Bullion logo in blue

JM Bullion is a prominent online platform that facilitates investors in purchasing physical bullion, offering them the tangible experience of holding their investments, rather than just owning them on paper. Since its inception, JM Bullion has positioned itself as the industry’s price leader, consistently surpassing expectations through its weekly sales, rapid shipping, and award-winning customer service. The company’s corporate headquarters and contact center are strategically located in Dallas, Texas.

A few key highlights about JM Bullion include:

  • Industry Recognition: JM Bullion has garnered significant recognition in the online retail sector. In the 2019 Internet Retailer rankings, JM Bullion secured the #96 spot among the Top 500 online businesses. Furthermore, when categorized within the 2019 Primary Merchandise Category (Specialty), the company achieved an impressive ranking of #5 in the Top 500 list.
  • Diverse Product Range: JM Bullion boasts an extensive selection of precious metals, including gold, silver, copper, platinum, and palladium. Their average inventory, valued in the tens of millions, enables them to exclusively sell in-stock items, catering to even the most substantial clients. The company strategically focuses on the most crucial products, reducing overhead and unnecessary expenses. This approach allows JM Bullion to offer prices that are competitively lower over spot compared to their competitors, all while maintaining a healthy stock of their entire product range.
  • Transparent Pricing: JM Bullion adopts a market-leading and straightforward pricing strategy. All discounts, based on quantity and payment method, are automatically applied during the checkout process. As the spot price of metals fluctuates, the prices of JM Bullion’s products adjust in real-time, ensuring that customers encounter no unexpected costs at checkout.
  • Exceptional Customer Service: JM Bullion takes immense pride in its customer service ratings. In 2017, the company was honored with the Gold Stevie Award for the Customer Service Department of the Year. Their Texas-based support team is readily available during business hours, and they are continually striving to extend their operational hours and enhance response times. Their commitment to customer satisfaction is evident from the positive feedback of over 70,000 customers who took the time to endorse them.
  • Swift and Secure Shipping: Recognizing the importance of prompt delivery in today’s retail landscape, JM Bullion ensures that orders are shipped within one business day upon payment clearance. A significant portion of their orders is dispatched on the same day from their distribution center. Customers are given the flexibility to choose between USPS or UPS during checkout. Moreover, all orders from JM Bullion are comprehensively insured during transit, safeguarding against potential loss, damage, or theft.
  • Robust Security Measures: JM Bullion prioritizes the security of its customers’ information. The platform employs 256-bit SSL encryption, certified by DigiCert, ensuring a secure browsing experience. All payment transactions are processed securely by CyberSource, the parent company of, adhering to the strictest PCI-compliant standards. Furthermore, JM Bullion adopts a discreet packaging approach, with no external indication of the package’s contents, ensuring the privacy and security of the products delivered.

In essence, JM Bullion stands as a beacon of trust, reliability, and excellence in the world of online precious metals retail, offering investors a seamless and secure avenue to diversify their portfolios with tangible assets.

Do They Have a Gold IRA?

materials from Goldco's gold investing kit

Yes, JM Bullion proudly offers its clients the opportunity to invest in precious metal IRAs. This service allows investors to diversify their retirement portfolios by including tangible assets like gold, silver, and other precious metals. Here’s a detailed breakdown of the process and features of JM Bullion’s precious metal IRA offerings:

  • Precious Metals IRAs with JM Bullion: JM Bullion provides a comprehensive service for those interested in precious metal IRAs. Their experienced IRA Specialists guide clients through every step of the process, ensuring a smooth and informed experience.
  • Three Simple Steps to Invest:
    1. Open a Self Directed IRA Account: The initial step involves opening a “self-directed” IRA. This process can be swiftly completed, and JM Bullion’s IRA Specialists can manage it on behalf of the client. They also collaborate with existing IRAs and most custodians.
    2. Fund Your Self Directed IRA Account: After setting up the self-directed IRA account, the next phase is funding it. For new accounts, clients can wire or transfer money to the custodian. For those transferring or rolling over an existing IRA, JM Bullion provides guidance on the intricacies involved.
    3. Purchase Precious Metals from JM Bullion: Once the account is funded, the custodian notifies JM Bullion about the available funds and the client’s intention to purchase precious metals. At this stage, clients can select their desired IRA-eligible products and finalize the pricing.
  • Depository Details: JM Bullion recommends A-M Global Logistics, LLC as their preferred depository. With locations in Las Vegas, Nevada, and Dallas, Texas, A-M Global Logistics offers top-tier depository storage services. They also provide additional services like evaluation, fulfillment, shipping, and both allocated and unallocated inventory storage at various global locations.
  • IRA FAQs:
    • IRA-Approved Products: To be eligible for IRA contributions, precious metals must meet specific minimum fineness levels. The only exception to these standards is the American Gold Eagle.
    • Existing IRAs: JM Bullion’s self-directed IRA custodian partners can assist in setting up new IRAs or help with a 401(k) rollover or transfer of existing assets.
    • Physical Delivery: While investors can liquidate or take possession of their metals at any time, it’s considered a distribution and may have tax implications. It’s recommended to consult with a tax professional before making such decisions.
    • Benefits of Self-Directed Precious Metals IRA: One of the primary advantages of investing in a self-directed precious metals IRA over an ETF like GLD is that the former is backed by real, physical metal, while the latter is only backed by a pool of gold holdings and positions.

In summary, JM Bullion offers a comprehensive and streamlined process for those interested in diversifying their retirement portfolios with precious metals. Their team of specialists ensures that clients are well-informed and supported throughout their investment journey.

What Precious Metals Do They Sell?

JM Bullion precious metals offerings

JM Bullion is a renowned online retailer specializing in the sale of physical precious metals. While the provided content from the homepage doesn’t list all the metals they offer, based on prior knowledge and industry standards, here’s an expanded overview of the precious metals they typically sell:

  • Gold: Gold has been a sought-after commodity for centuries, serving as both a symbol of wealth and a tangible store of value. JM Bullion offers a variety of gold products, including:
    • Gold coins from various mints around the world.
    • Gold bars in different weights and purities.
    • Gold rounds, which are similar to coins but don’t carry a face value.
  • Silver: Silver is both an industrial metal and a precious metal, making it a popular choice for investors. JM Bullion’s silver offerings include:
    • Silver coins, such as the American Silver Eagle and Canadian Silver Maple Leaf.
    • Silver bars, available in various sizes, from one ounce to several kilograms.
    • Silver rounds and medallions.
  • Platinum: Rarer than gold and silver, platinum is prized for its unique properties and scarcity. JM Bullion provides:
    • Platinum coins, like the American Platinum Eagle.
    • Platinum bars from renowned refiners.
  • Palladium: An emerging favorite among investors, palladium has seen increased demand in recent years due to its use in various industries, especially in automobile catalytic converters. JM Bullion’s palladium selection includes:
    • Palladium bars of different weights.
    • Palladium coins from various international mints.
  • Copper: While not as valuable per ounce as the other metals, copper is still a popular choice for those looking to invest in metals. JM Bullion offers copper in the form of:
    • Copper rounds with various designs.
    • Copper bars in different sizes.

It’s worth noting that JM Bullion’s inventory might also include special edition coins, limited mintage products, and other collectibles that can appeal to both investors and collectors. For a comprehensive list of products and up-to-date offerings, it’s always best to visit JM Bullion’s official website or contact their customer service.

JM Bullion Prices

JM Bullion is known for its competitive pricing. Their prices are closely tied to the spot prices of metals, ensuring that investors get the most up-to-date rates. Additionally, they offer volume discounts and special deals for registered users.

JM Bullion Pros and Cons

JM Bullion, as one of the leading online precious metals dealers, offers a range of services and products that cater to both novice and seasoned investors. Like any business, it has its strengths and areas that might be seen as drawbacks depending on individual preferences. Here’s a detailed look into the pros and cons of JM Bullion:


  1. Wide Product Range: JM Bullion boasts an extensive selection of precious metals, including gold, silver, platinum, palladium, and even copper. This diverse range ensures that investors have multiple options to choose from, catering to different investment goals and budgets.
  2. Competitive Pricing: One of JM Bullion’s standout features is its competitive pricing. Their prices are closely tied to the spot prices of metals, ensuring that investors get the most up-to-date rates. Additionally, they offer volume discounts and special deals for registered users.
  3. Secure and Insured Shipping: JM Bullion understands the value of the products they ship. As a result, all orders are comprehensively insured during transit, safeguarding against potential loss, damage, or theft. A significant portion of their orders is dispatched on the same day, ensuring prompt delivery.
  4. User-friendly Website: JM Bullion’s website is designed with the user in mind. It’s easy to navigate, offers educational resources for those new to precious metals investing, and provides a seamless checkout process.
  5. Transparent Pricing: There are no hidden fees or unexpected costs at checkout. As the spot price of metals fluctuates, the prices of JM Bullion’s products adjust in real-time.
  6. Exceptional Customer Service: With an A+ rating from the Better Business Bureau and numerous positive reviews, JM Bullion’s commitment to customer satisfaction is evident. Their Texas-based support team is readily available during business hours to assist with any queries.


  1. Limited Physical Presence: Being primarily an online dealer, JM Bullion doesn’t have multiple physical storefronts. This might be a drawback for those who prefer face-to-face interactions when making significant investments.
  2. Minimum Purchase Requirements: Some products or deals might have minimum purchase requirements, which could be a barrier for those looking to make smaller investments.
  3. Shipping Costs: While JM Bullion offers free shipping on orders over a certain amount, there might be shipping costs associated with smaller orders.
  4. Market Volatility: While not a direct con of JM Bullion, it’s essential to understand that the prices of precious metals can be volatile. This means that the value of your investment can go up or down based on global market conditions.

While JM Bullion offers numerous advantages for those looking to invest in precious metals, potential investors should always conduct their own research and consider their individual needs and preferences before making a purchase.

JM Bullion Ratings and Reviews

a snapshot of JM Bullion's BBB ratings

In today’s digital age, ratings and reviews play a pivotal role in shaping the reputation and trustworthiness of online businesses. JM Bullion, being a prominent online precious metals dealer, is no exception. Here’s a comprehensive look into the ratings and reviews of JM Bullion:

Reputation in the Industry:

  1. Better Business Bureau (BBB) Rating: JM Bullion boasts an A+ rating from the BBB, which is the highest possible rating. This rating reflects the company’s commitment to customer service, transparency, and ethical business practices.
  2. Independent Review Platforms: On platforms like Trustpilot, SiteJabber, and others, JM Bullion has garnered numerous positive reviews from satisfied customers. These reviews often highlight the company’s competitive pricing, prompt shipping, and exceptional customer service.

Customer Testimonials:

  1. Positive Feedback: Many customers praise JM Bullion for its user-friendly website, seamless transaction process, and the quality of the products received. The company’s transparent pricing and the educational resources available on the website are also frequently lauded.
  2. Prompt Shipping: A significant portion of reviews commend JM Bullion for its swift and secure shipping. Customers appreciate the discreet packaging and the peace of mind that comes with insured shipments.
  3. Customer Service: Numerous testimonials highlight the company’s responsive and helpful customer service team. Whether it’s a query about a product or assistance with an order, the Texas-based support team is often praised for its professionalism and efficiency.

Areas of Improvement:

While the majority of reviews are positive, like any business, JM Bullion has received some constructive feedback. Some customers have pointed out:

  1. Shipping Delays: Although rare, there have been instances where customers faced delays in receiving their orders. However, it’s essential to note that shipping times can be influenced by external factors like postal service delays or adverse weather conditions.
  2. Product Availability: On occasion, certain popular products might be out of stock, leading to disappointment for some customers. However, given the volatile nature of the precious metals market, inventory can fluctuate.

Overall, JM Bullion’s ratings and reviews paint a picture of a reliable and customer-centric online precious metals dealer. Their commitment to transparency, quality, and customer satisfaction is evident in the overwhelmingly positive feedback they receive. However, as with any investment decision, potential customers are encouraged to conduct their own research, read reviews, and make informed choices.

Is JM Bullion a Reputable Company?

Absolutely. JM Bullion’s commitment to transparency, customer service, and product authenticity has earned it a stellar reputation among investors and industry experts alike.

Tips for Deciding if JM Bullion is Right for You

Choosing the right precious metals dealer is a crucial decision for investors. With numerous options available, it’s essential to find a dealer that aligns with your investment goals, preferences, and values. Here are some tips to help you determine if JM Bullion is the right fit for you:

  1. Research and Due Diligence: Before making any investment, always conduct thorough research. Dive deep into JM Bullion’s website, read about their offerings, policies, and company history. Familiarize yourself with their products, pricing structure, and shipping options.
  2. Read Customer Reviews: Customer testimonials and reviews can provide valuable insights into a company’s operations and customer service. Look for reviews on independent platforms like Trustpilot, SiteJabber, and the Better Business Bureau. Pay attention to both positive feedback and areas of improvement.
  3. Compare Pricing: While price shouldn’t be the only deciding factor, it’s undoubtedly essential. Compare JM Bullion’s prices with other dealers. Remember to consider additional costs like shipping fees, insurance, and potential taxes.
  4. Evaluate Product Range: Ensure that JM Bullion offers the specific products you’re interested in. Whether it’s gold coins, silver bars, or platinum rounds, check their inventory to see if it aligns with your investment goals.
  5. Consider Customer Support: A responsive customer support team can make a significant difference, especially for new investors. Reach out to JM Bullion’s customer service with any queries or concerns and gauge their responsiveness, knowledge, and willingness to assist.
  6. Security and Privacy: Ensure that JM Bullion employs robust security measures to protect your personal and financial information. Look for SSL encryption and other security certifications on their website.
  7. Educational Resources: If you’re new to precious metals investing, having access to educational resources can be invaluable. Check if JM Bullion offers guides, articles, or other resources to help you make informed decisions.
  8. Payment Options: Review the payment methods JM Bullion accepts. Whether you prefer credit card payments, bank transfers, or other methods, ensure that the dealer accommodates your preferred payment option.
  9. Physical Presence: While JM Bullion primarily operates online, consider if having a physical storefront or office is essential for you. Some investors prefer face-to-face interactions, especially for significant transactions.
  10. Trust Your Instincts: After conducting your research, trust your gut feeling. If you feel comfortable and confident about investing with JM Bullion, it might be the right choice for you. Conversely, if you have reservations, it might be worth exploring other options.

Deciding if JM Bullion is right for you requires a combination of research, comparison, and personal preference. Take your time, gather all the necessary information, and make a decision that aligns with your investment goals and comfort level.

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JM Bullion stands out as a leading online precious metals dealer. With its diverse product range, transparent pricing, and excellent customer service, it’s a top choice for both novice and seasoned investors.


  • JM Bullion Fraud? No evidence suggests any fraudulent activities by JM Bullion. They are a well-established and reputable company.
  • Is JM Bullion a Scam? No, JM Bullion is a legitimate business with a strong track record in the industry.
  • Is JM Bullion Safe? Yes, JM Bullion employs stringent security measures to ensure safe transactions and product deliveries.